Contact and Support
Need help with Buzzio, want to report abuse, or submit a privacy request? Use the paths below so your message reaches the right place quickly.
Get started
- Try Troubleshooting, FAQ, or Help center for common fixes.
- If many people seem affected, check status.buzzio.dev first.
- Report abuse in-app when you can (Report / Block).
- Email support or privacy using the subjects below.
- Manage billing in Google Play or Apple Subscriptions when the issue is a purchase.
In-app help first
Before emailing:
- Troubleshooting — symptom → how-to for every feature
- FAQ — phrase loss, notifications, "can you read my chats?"
- Help center — guides and how-tos
- Status — live outages and incidents
- Help & Feedback → Report a Bug — app crashes and broken UI
- Report on a person, group, community, channel, or Whisper Questions page — abuse and rule breaking
- Privacy → Block contacts — stop unwanted contact
Email contacts
Website: https://buzzio.dev
Official sites
| Site | Purpose |
|---|---|
| buzzio.dev | Product site |
| doc.buzzio.dev | Technical docs |
| support.buzzio.dev | Help center |
| status.buzzio.dev | Live status |
| update.buzzio.dev | Product updates |
| developers.buzzio.dev | Bot developers |
| sticker-api.buzzio.dev | Sticker import API |
| forum.buzzio.dev | Community forum |
| Reason | Subject line to use | |
|---|---|---|
| Privacy / data rights / delete account | founder@buzzio.dev | Privacy Request (or Privacy Request — Delete Account) |
| General product help | founder@buzzio.dev | Buzzio Support |
| Abuse that needs operator attention after in-app report | founder@buzzio.dev | Abuse Report |
| Security vulnerability (private only) | security@buzzio.dev | Security Report |
Include:
- Your Buzzio ID (never your 12-word recovery phrase)
- What happened, when, and which screen
- Screenshots if useful
- For privacy requests: which right you want (access, delete, export, or question)
Never email your recovery phrase or backup recovery key.
Do not email security vulnerabilities to founder@. Use security@buzzio.dev with subject Security Report only.
Billing and subscriptions
- Google Play or Apple App Store handle card charges.
- Cancel or change Premium / subscriptions in the store's subscription settings (typically at least 24 hours before renewal).
- Whisper Link Packs are create credits — separate from encrypted cloud backup Premium.
If a purchase did not unlock in-app, email Buzzio Support with the store order ID (not your card number).
Safety emergencies
If you are in immediate danger offline, contact local emergency services. Buzzio support email is not an emergency hotline.
Tips and limits
- In-app Report is usually faster for spam and harassment inside a chat or space.
- Account deletion and privacy rights go through Privacy Request subjects.
- Age: Buzzio is 13+; optional wallet features are 18+.
- We do not sell your data — privacy mail is for rights and questions, not advertising opt-out.